21 September 2016

How does it work?

Not everybody is familiar with working with contractors. Here is just a typical project workflow:

  1. You contact me via the contact menu on my website and if you wish, you write some quick words about your needs.
  2. I contact you back to hear more about your project. If necessary, we set-up a non-disclosure agreement prior to that. We can start the discussions at the technical level if you are comfortable with that, but I am also used to hear about your research paradigm then propose an instrumental strategy.
  3. When I have enough information I send you a detailed technical and commercial proposition comprising extensive work packages description, associated costs and delays and any other necessary contract organization information.
  4. While you review the technical and commercial proposition, I am fully available to give explanations or tailor the work packages so that you meet your technical, delay and commercial objectives.
  5. Once the proposition is accepted, work starts as agreed. Reporting and intermediate deliveries happens as agreed.
  6. At the end of the contract, a formal delivery and demonstration is performed.

Usually I work from home, my workshop has everything for working efficiently. If necessary, I can perform a part of the work in your facilities. Report is usually by email, meetings in your facilities are possible if you wish. Usually, delivery and demonstration happens in your offices. I can also deliver training to your users and propose evolutions on the products I delivered.

When competences I do not have are necessary for a project, such as mechanical fabrication, I partner or contract the relevant parts of the project so as to propose a unique interface to my customers and simplify the project management from their side.

All this looks very formal? Hold on, I perfectly understand your needs can evolve during the project execution. I have an aerospace grade internal organization but offer a very flexible interface to the customer! I will always look for the best solution to satisfy your needs and make sure you keep a highly positive opinion of our collaboration.

Finally, I firmly believe in responsibility and working ethics. Customers satisfaction is my main objective and a non negotiable goal!